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Digital Officer (Ref: OS00157)
Job reference no. : OS00157
Digital  |  Permanent  |  Quarry Bay
15 Mar 2022
Digital  |  Permanent  |  Quarry Bay
15 Mar 2022

About our role

We are now looking for a talented Digital Officer to be part of our growth team. He/she will support digital performance analysis and user experience design. He/she will also provide day-to-day administrative supports to the team. 

Responsibilities will include

  • Create business analysis, outlining problems, opportunities and solutions for digital product growth and CX enhancement

  • Support UX specialist with data insights to define touchpoints’ wireframes & prototype and user journey

  • Develop tracking plans for digital touchpoints according to business rationale, process maps and user journeys, collaboration with analytics vendors for tracking and dashboard implementation

  • Develop salesforce automation tactics for better digital customer experience and product adoption, manage the implementation process

  • Monitor and analyse digital touchpoints and customer journey effectiveness

  • Perform User Acceptance Test (UAT) following a standardized work process, document test results and report problems

  • Provide administrative support to the digital team

Together with creativity, integrity and passion, our ideal staff should be / have

  • Bachelor of business administration, marketing, computer science, engineering or equivalent is preferred

  • 3-5 years of experience in web and app analytics is required. Knowledge on Google Analytics 4, Google tag manager, Big Query, Salesforce marketing cloud or UX design is preferred.

  • Strong business acumen, optimistic & open to constant learning

  • Strong interpersonal skills and ability to explain technical concepts effectively to a diverse audience

  • Experience in retail, properties, hotel or shopping mall will be an advantage

Join us

You are invited to submit your application via the Apply button.

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive. If you require special assistance, due to disability, during any part of the recruitment process – including the online application and/or the selection process – please reach out to us via email (as specified on the job application website) at any time.

If we haven’t contacted you six weeks after your submission, then please consider your application unsuccessful this time. All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region’s Personal Data (Privacy) Ordinance.

To find out more about Swire Properties’ Sustainable Development (SD) 2030 Strategy, especially in the area of People, visit

© Swire Properties Limited 太古地產有限公司

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