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Senior Manager, IT Applications (Ref: OS00337)
Job reference no. : OS00337
Information Technology  |  Permanent  |  Quarry Bay
13 Sep 2022
Information Technology  |  Permanent  |  Quarry Bay
13 Sep 2022

About our role

We are now looking for a talented Senior Manager, IT Applications to be part of our dynamic team based at our headquarters in One Island East. Reporting to the Assistant General Manager, Information Technology, the incumbent will provide business and technical direction, guidance and supports to both scrum teams and teams for the implementation of HK1CRM platform to the shopping malls of HK.

Responsibilities will include

  • Meet and coordinate with business stakeholders to identify IT needs, establish goals, scopes and requirements for new systems and/or systems enhancement to sustain the business growth, improve process efficiencies and productivities and increase user satisfaction

  • Oversee HK1CRM and technologies in alignment with business goals, propose strategic solutions with cost benefits analysis and risk assessment, improvement areas and recommend CRM roadmap

  • Meet and manage stakeholders, business users and external vendors to solicit cooperation and resolve issues of HK1CRM implementation. Review project plans in order to plan and coordinate project activities

  • Lead in driving digital transformation and innovation by recommending and implementing viable technologies, adopt user centric approach to streamline processes and design system flows. Implement best practices for scalability, supportability, ease of maintenance and system performance

  • Oversee and determine HK1CRM roadmap, timeframes and budgets

Together with creativity, integrity and passion, our ideal staff should be / have

  • University graduate in Information Technology, Computer Science or Degree holder in Computing related subjects

  • 10+ years’ experience in system development including 5+ years’ experience in PM, Product Owner (CRM) role in application development

  • Ability and willingness to proactively accept and drive change to accomplish positive collective outcomes

  • Good interpersonal skills and ability to communicate effectively with people at all levels    

  • Fluency in spoken and written English and Chinese, ability to communicate in Mandarin an advantage 

Join us

You are invited to submit your application via the Apply button.

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive. If you require special assistance, due to disability, during any part of the recruitment process – including the online application and/or the selection process – please reach out to us via email (as specified on the job application website) at any time.

If we haven’t contacted you six weeks after your submission, then please consider your application unsuccessful this time. All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region’s Personal Data (Privacy) Ordinance.

To find out more about Swire Properties’ Sustainable Development (SD) 2030 Strategy, especially in the area of People, visit

© Swire Properties Limited 太古地產有限公司

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