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Guest Services Ambassador - Taikoo Place (Ref: OS00431)
Job reference no. : OS00431
Building Management and Security  |  Permanent  |  Quarry Bay
19 Jan 2023
Building Management and Security  |  Permanent  |  Quarry Bay
19 Jan 2023

About our role

We are now looking for a talented Guest Services Ambassador to be part of our dynamic team.  The incumbent will be responsible for delivering premium services to tenants and visitors mainly at the lobby of our commercial portfolio at Taikoo Place.   Duties include proactively approaching & greeting visitors to ensure prompt attention to different situations, offering immediate assistance towards enquiries & complaints, handling visitor registration at the information desk as well as performing other duties as assigned by the Building Manager.

Together with creativity, integrity and passion, our ideal staff should be / have

  • Tertiary education in Property / Hotel Management or related disciplines

  • Solid experiences in customer services and hospitality fields

  • Proactive, cheerful and service-oriented

  • Fluent in spoken English and Chinese, able to communicate with visitors of different cultural backgrounds

  • Basic computer skills on MS Word and Excel

  • Fresh graduate will also be considered

  • Willing to work on weekdays at irregular hours (5 days work week; between 8:00am to 8:00pm)

Join us

You are invited to submit your application via the Apply button.

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive. If you require special assistance, due to disability, during any part of the recruitment process – including the online application and/or the selection process – please reach out to us via email (as specified on the job application website) at any time.

If we haven’t contacted you six weeks after your submission, then please consider your application unsuccessful this time. All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region’s Personal Data (Privacy) Ordinance.

To find out more about Swire Properties’ Sustainable Development (SD) 2030 Strategy, especially in the area of People, visit

© Swire Properties Limited 太古地產有限公司

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