A career at Swire Properties is more than just work, it’s a calling.

We’re searching for exceptional individuals who want to live and breathe “Creative Transformation” – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Marketing & Promotions Officer to be part of our dynamic team. Reporting to the Marketing & Promotions Manager, the incumbent will be part of team to support the mall's Loyalty Programme administration and operation. Job duties include coordinating CRM campaigns and activities, and assisting CRM system development. He/she also needs to liaise with mall's tenants for collaboration opportunities.

• Assist to develop CRM strategies for Pacific Place Loyalty Programme
• Support daily administration of Loyalty Programme on membership data
• Plan, execute and implement CRM activities and campaigns
• Support CRM projects development on process automation and customer journey mapping for enhancing member experience.
• Work closely with mall tenants to identify and implement collaboration opportunities to drive sales and footfall
• Analyze customer data and derive insight on Campaigns' performance

• Degree in Marketing, Communications or Business or related disciplines
• Minimum 3 years’ experience in CRM and data-driven / loyalty marketing.  Experience in loyalty programme of shopping malls/retail brands would be an advantage
• Excellent interpersonal, communication and analytical skill
• Fluency in spoken and written English and Chinese
• Good computer skills on MS Word, Excel & PowerPoint

BEHAVIORAL COMPETENCIES

• Decision Quality
• Cultivates Innovation
• Business Acumen
• Drives for Results
• Ensures Accountability
• Optimises Work Process
• Collaborates
• Communicates Effectively
• Situational Adaptability

• We’ve won the Randstad Hong Kong Most Attractive Employer Award in 2022, and have been in the Top 10 since 2017
• HRoot Best Employer Award 2023 (Chinese Mainland)

Don’t Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

Application Deadline: 28 November 2024