A career at Swire Properties is more than just work, it’s a calling.

We’re searching for exceptional individuals who want to live and breathe “Creative Transformation” – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are currently seeking a talented IT & Event Support Technician to join our dynamic team. The incumbent will be responsible for providing IT and AV technical support for all aspects of IT and AV equipment within Blueprint, including offices, meeting rooms, and event venues. This individual will assist all users of Blueprint and deliver a premium customer experience in line with our brand image.

• Maintain and support IT and AV systems and services
• Prepare IT and AV equipment for clients before events start
• Skillfully run video, audio, and signal testing to ensure all connected systems operate at peak performance; troubleshoot any hardware and software issues as necessary
• Consult and collaborate with vendors for maintenance and support matters
• Proactively communicate with teammates in case of system/service outages or faults
• Assist with event operations, including the physical setup and breakdown of event furniture and movable panels
• Ensure that equipment, IT, and server rooms are always kept tidy, efficient, and professional-looking
• Assist with other tasks as needed

• Diploma in Computer Science or related disciplines
• 1 year experience in AV equipment setup and maintenance (more preferred)
• Working knowledge in supporting:
  • General PC / Mac hardware and peripherals
  • Windows / Mac operating systems and application software
  • iOS / Android mobile devices and Apps
  • General video / audio systems (inclusive of conference systems) for meetings and events
• Must have exceptional attention to detail and accuracy
• Charismatic personality with a ‘can-do’ attitude and cheerful disposition
• Able to work independently and as part of a team
• Fluency in spoken English and Cantonese; knowledge of spoken Mandarin is a plus
• Willing to work flexible hours, including occasional weekends

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Learning Agility
• Being Resilient
• Demonstrates Self-Awareness

• We’ve won the Randstad Hong Kong Most Attractive Employer Award in 2022, and have been in the Top 10 since 2017
• HRoot Best Employer Award 2023 (Chinese Mainland)

Don’t Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

Application Deadline : 30 November 2024